IPC CORE VALUES:
1.TRUST – We do what is in our clients’ interest, always. By doing this, we are able to develop a high level of trust. This supports a long-term relationship, where our clients not only appreciate the work we do, but where they want to share that experience with other people in their circle.
2.INTEGRITY – We do what we say we are going to do. Delivering on promises and commitments is embedded in our culture.
3.INDEPENDENCE – We seek the right solutions for our clients, regardless of where they are coming from. We choose not to be tied to one company or product, because that would limit our ability to accomplish what is most important to them, in the most efficient and effective way possible.
4.SERVICE – We strive to give our clients an extraordinary service experience. This encompasses everything from returning an email or phone call the same day, to leaning on our tremendous centers of influence to get our clients answers to questions outside of our experience.
5.EDUCATION – We empower clients to make informed decisions based on facts, not opinion. We pride ourselves on being able to communicate complex ideas and strategies in a way that our clients can digest, which increases the amount of value they get from our work together.
6.EMPATHY – We understand that most of our clients are experts in their own industries, but not in ours. They are unsure of what steps to take, and in what order, to be able to optimize their goals and objectives. Therefore, we don’t “tell” clients what to do…we provide guidance and support by listening to their concerns and treating them as we would a member of our own family.